Supplier questionnaire

Vendor General Information

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

A. COMPANY INFORMATION

Supplier Name*

Parent Company (If applicable)

Address in English and local Language*

Main Contact 1

Name*

Position*

Mobile*

E-Mail*

Main Contact 2

Name*

Position*

Mobile*

E-Mail*

Director/GM

Name*

Position*

Mobile*

E-Mail*

Development Manager

Name*

Position*

Mobile*

E-Mail*

Production Manager

Name*

Position*

Mobile*

E-Mail*

Quality Manager

Name*

Position*

Mobile*

E-Mail*

Accounting Manager

Name*

Position*

Mobile*

E-Mail*

Year established*

Do you have an up-to-date organisation chart in the company?*

Organisation Chart*

Max. file size: 256 MB.

Taxpayer identification Number*

Do our guidelines exist in your company?*

Code of Conduct

Environmental protection guidelines

Occupational health and safety guideline

Rocurement guidelines

Non-disclosure agreement

Data protection policy

No guidelines

File

Drop files here or

Max. file size: 256 MB, Max. files: 6.

Please upload your guidlines

Vendor General Information

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

B. MANUFACTURING FACILITY DETAIL

Factory Name*

Address in English and local Language*

Telephone*

Total Supervisors*

Total Workers*

Total employees in quality management*

Total Shipping Clerks*

Vendor General Information

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

C. PRODUCT TYPE

Utilisation per month

(please choose between low, mid and high)

January*

February*

March*

April*

May*

June*

July*

August*

September*

October*

November*

December*

Do you have your own brand?*

If yes, please clarify:*

Markets:*

Certification Capability: please choose all applicable and attach the certificates*

Alle auswählen

CE

UL

CPSC

FCC

No certificate available

Datei

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Max. file size: 256 MB, Max. files: 5.

Do you have internal test lab capabilities?*

If not, who do you use for testing?*

Which production processes are in-house? Vertically integrated?*

Do you have MOQ's? Please note*

Which production processes are outsourced?*

Which parts/components are sub-contracted?*

Vendor General Information

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

D. BUSINESS INFORMATION

Annual turnover

Year before last in USD

Last year in USD

This year in USD

Top 3 customer information

Name*

Market*

% of total Revenue*

Name*

Market*

% of total Revenue*

Name*

Market*

% of total Revenue*

Payment term:*

other:*

Currency:*

Sample price:*

Delivery terms:*

Port of Loading:*

Airport of Loading:*

Certificate of origin, REX or Form a?*

Vendor General Information

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

E. FACTORY’S CERTIFICATE & QUALIFICATION

Quality Management System & Manufacturing Capability:

ISO 9001*

valid until:*

Datei*

Max. file size: 256 MB.

ISO 14001*

valid until:*

Datei*

Max. file size: 256 MB.

ISO 45001*

valid until:*

Datei*

Max. file size: 256 MB.

LEAN*

valid until:*

Datei*

Max. file size: 256 MB.

Six Sigma*

valid until:*

Datei*

Max. file size: 256 MB.

WFTO - World Fair Trade Organization*

valid until:*

Datei*

Max. file size: 256 MB.

Waste disposal certificate*

Proof of how you dispose of your waste.

Datei*

Drop files here or

Max. file size: 256 MB.

Other certificates

Datei

Drop files here or

Max. file size: 256 MB.

Social Responsibility:

BSCI*

Datum*

Datei*

Max. file size: 256 MB.

SA8000*

Datum*

Datei*

Max. file size: 256 MB.

WRAP*

Datum*

Datei*

Max. file size: 256 MB.

ICTI*

Datum*

Datei*

Max. file size: 256 MB.

Other certificates

Datei

Drop files here or

Max. file size: 256 MB.

Company Management

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

F. MANAGEMENT RESPONSIBILITY

Personnel Competence and Training - The supplier ensures that employees have the required education, training and experience for their jobs? The Management shall hold periodic appraisals of personnel competence and training requirements and prepare training plans.*

If yes, please upload your training plan:*

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Max. file size: 256 MB.

Additional Comments:

COMPANY MANAGEMENT

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

G. DATA SAFETY / CONFIDENTIALITY

Document and Data Safety - The supplier has a system such as fire-proof cabinets for documents, computer virus scan provisions, electronic files backup, etc. for ensuring that all documents and data are protected against damage and deterioration?*

Confidentiality Agreement Policy - All employees are subject to the provisions of a Confidentiality Agreement, either separately or as a part of the work contract and all employees shall be aware of the meaning of the agreement in practice?*

Additional Comments:

Quality Management System & Manufacturing Capability

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

H. QUALITY MANAGEMENT SYSTEM & MANUFACTURING CAPABILITY

Is a Quality policy established, documented, communicated, understood and applied within the company? Quality responsibilities and standards shall be clearly defined.*

If yes, please attach your IMS manual*

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Max. file size: 256 MB.

Does the Quality Department operate seperately from the Production Department?*

Does the Quality Department have authority to stop production at any stage for root cause investigation and corrective action planning when the quality of the product does not meet specification?*

Does the Quality Department have adequate manpower coverage during all shifts? Capability for final and in-process checks. (Please provide the number of QC dedicated staff for each production shift)

Number of QC staff (Shift 1):*

Number of QC staff (Shift 2):*

Number of QC staff (Shift 3):*

Does the supplier have the capability to analyze failures and defective materials and products with documented procedures to determine the root cause? The analysis results shall be available as a Quality Record.*

If yes, please attach an example of a Quality Record*

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Max. file size: 256 MB.

Does the supplier’s inspection and test equipment affecting product quality calibrated and maintained at defined intervals in accordance with appropriate plans, instructions, and check sheets?*

If yes, please attach the proof of calibration*

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Max. file size: 256 MB.

Does the supplier maintain inspection and test records as evidence that the products have been inspected and tested in accordance with applicable procedures? The Supplier shall review these records regularly.*

Does the factory have an established Final QC Inspection team to confirm final product meets customer specifications and criteria prior to shipment?*

If yes, please attach an example of a final QC Report*

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Max. file size: 256 MB.

Does the supplier use an appropriate Sampling Plan when conducting final product inspections? (Please indicate which standard is used and at what level) Supplier does not ship goods unless customer permission is received.

Standard Used:*

Inspection Used:*

It is understood that the supplier does not ship goods unless customer permission is recevied?*

Additional Comments:

Quality Management System & Manufacturing Capability

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

I. INVENTORY AND MATERIAL CONTROL

The supplier verifies all incoming raw materials and components for conformance to relevant specifications (IQC)? Such verification consists of incoming inspection reports, certificates of conformance, etc., which shall be available as a Quality Record.*

If yes, please attach a Quality report for materials*

Drop files here or

Max. file size: 256 MB.

Does the factory have clear documented procedures for the control, handling and disposition of non-conforming products (scrap, use-as-is, rework, return-to-vendor)?*

Additional Comments:

Quality Management System & Manufacturing Capability

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

J. PROCESS AND PRODUCTION CONTROL

Are documented production work instructions and SOPs present at each stage of production operation?*

If yes, please attach an example of a work instruction*

Drop files here or

Max. file size: 256 MB.

Does the supplier use documented production planning processes and software, if applicable, to plan and allocate production capacity including Subcontractors in order to fulfil Customer orders and flexibility requirements?*

Does the supplier use documented production planning processes and software, if applicable, to plan and allocate production capacity including Subcontractors in order to fulfil Customer orders and flexibility requirements?

Please name an example or your software:*

Additional comments:

Environmental Responsibility

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

K. ENVIRONMENTAL RESPONSIBILITY

Which of the following areas are covered by this policy? Please choose yes for all that apply.

Greenhouse gas emissions*

Energy efficiency*

Renewable energies*

Waste prevention*

Reuse and recycling*

Decarbonisation*

Sustainable resource management*

Animal welfare*

Biodiversity, land use and deforestation*

Water quality, consumption and management*

Air quality*

Soil quality*

Responsible chemical management*

Noise emissions*

Other areas:

Does your company organise training for your employees on your environmental policy?*

If yes, please attach the relevant documents.*

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Max. file size: 256 MB.

Environmental Responsibility

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

L. ENERGY MANAGEMENT

Do you have a photo voltaic system?*

If yes, what is the KWp?*

Does your site have an energy management system?*

If yes, please attach the relevant documents.

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Max. file size: 256 MB.

What percentage of the electricity consumed at your site in the last calendar year came from renewable sources?*

Please attach us a proof.*

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Max. file size: 256 MB.

What percentage of the heating/cooling power consumed at your site in the last calendar year came from renewable sources?*

Please attach us a proof.*

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Max. file size: 256 MB.

Does your company set targets to reduce greenhouse gases?*

If yes, please attach the relevant documents.

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Max. file size: 256 MB.

Have these targets been approved by the Science Based Targets Initiative (SBTi)?*

Does your company have targets for reducing emissions in the upstream supply chain (Scope 3)?*

Are substances used in production or operation at your site that are subject to restrictions due to national or international legal regulations? If yes, which ones?*

if yes, explain

Does your company have a current CDP score?*

Additional Comments:

Social Responsibility

For better understanding of your company, we would appreciate if you can fill in the information below.
All information, which is applicable to the nature of your business, should be provided.
Please return by Email to the Held GmbH contact within 2 weeks of receiving this document.

M. ADDITIONAL DOCUMENTATION

Please provide the following documented information along with your submission.

Do you have Emergency Escape Plans in your facilities?*

If yes, please upload your escape plan:*

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Max. file size: 256 MB.

Does your company have representives of the top management for environment, Social, ethics or human rights?*

Is there a manager in your company who is responsible for social sustainability?*

Name*

Position*

If yes, please upload the relevant document:*

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Max. file size: 256 MB.

Is there a manager in your company who is responsible for Compliance?*

Name*

Position*

If yes, please upload the relevant document:*

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Max. file size: 256 MB.

Is there a manager in your company who is responsible for monitoring sustainability risks (e.g. a human rights officer)?*

Name*

Position*

If yes, please upload the relevant document:*

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Max. file size: 256 MB.

Is there a manager in your company who is responsible for ecological sustainability?*

Name*

Position*

If yes, please upload the relevant document:*

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Max. file size: 256 MB.

Has your latest report been audited or confirmed by a third party?*

What elements are disclosed in the CSR(Corporate Social Responsibility)report on human rights?*

What elements are disclosed in the CSR report on the environment?*

Does your company report annually on the fulfillment of the legal due diligence obligations in the previous year?*

Does your company organize training for employees on the code of Conduct?*

Does your company have a complaints mechanism or a documented greivance procedure at this location?*

If yes, what are the characteristics of the complaints mechanism or complaints procedure in your company?

What kind of complaints can be submitted?

Human rights complaints*

Environmentally related complaints*

unethical business practicies*

For which interest groups is the complaince procedure available? Please choose*

How does your company optimize the accessibility of the compliancs procedure for all interestet groups, that are allowed to use it? Please choose all that apply.

Online*

Telephone*

E-Mail*

You have completed the supplier questionnaire in full.

If all entries are correct, you can send the questionnaire by clicking the ‘Send’ button.

Thank you for your efforts and for completing the questionnaire!

Your Held team!