Data Protection Declaration for the Held 5-Year Guarantee

We are delighted by your interest in Held Ltd’s 5-Year Guarantee. The protection of your personal data during its collection, processing and use when registering as a participant in the warranty programme on our website is very important to us.

Your data will be protected within the framework of the statutory provisions of the Federal Republic of Germany, in particular in accordance with the General Data Protection Regulation (GDPR). Our data protection officer is Kanzlei Menz & Partner, Mr Stephan Thomae, Edisonstraße 2, 87437 Kempten, stephan.thomae@menzundpartner.de.

Below you will find information on which data is collected during the registration on the website and how it is used. You can access and print this statement on our website at any time.

1. Collection and processing of data
1.1 You can visit our website anonymously without giving any personal information. Any access to our website and any retrieval of a file stored on the website will only be logged anonymously. The storage is used for internal system-related and statistical purposes. The IP address of the requesting computer, the date and time of visit to the retrieved file’s URL, the web address from which access was made, information about the browser used as well as the operating system of the terminal from which access was made and the name of the access provider are logged. The corresponding legal basis for this data processing is Article 6 (1f) GDPR.

1.2 This data is stored separately from other data that you enter as part of the registration for the warranty program, and is only evaluated to improve our offer and will subsequently be deleted. This data does not allow any inferences to be made about your person.

1.3 Other personal data is only collected if you voluntarily provide these details as part of your registration to the warranty program.

1.4. A transmission of your personal data to third parties does not take place. A fundamental prerequisite for the disclosure of your personal data to third parties is your consent in accordance with Article 6 (1) sentence 1a GDPR, or the assertion of rights under Article 6 (1) sentence 1f GDPR, a legal obligation under Article 6 (1) sentence 1c GDPR, or the execution of the contractual relationship in accordance with Article 6 (1) sentence 1b of the GDPR, insofar as this is legally permissible. You have the right to revoke your consent with effect for the future at any time.

2. Use and disclosure of personal data.
2.1 Insofar as you have provided us with personal data, we will use it without your separate consent exclusively for processing the registration
to the warranty program. The legal basis for this is Article 6 (1) sentence 1a GDPR. This data will be automatically deleted after the end of the  warranty program.

2.2 If separate consent is expressly granted upon registration,
we use the personal data communicated to us for customer service and
our own advertising purposes in accordance with Article 6 (1) sentence 1a GDPR. The data is stored for the duration of the customer care.

3. Your rights
You have the right:
– to request information about your personal data processed by us in accordance with Article 15 of the GDPR. This includes information on the processing purposes, the category of personal data, the categories of recipients to whom your data has been or is being disclosed, the planned retention period as well as the existence of a right to rectification, erasure or restriction of processing or discrepancy, the right to appeal, the origin of the data, if they were not collected by us, as well as over the existence of an automatic decision-making process
– to immediate correction of inaccurate personal data or completion of incomplete personal data in accordance with Article 16 GDPR
– to request the deletion of personal data stored by us pursuant to Article 17 GDPR, insofar as the processing is not required, in particular to fulfil a legal obligation or to defend legal claims, in accordance with Article 17 GDPR
– to restrict your personal data according to Article 18 GDPR, provided that you are disputing the accuracy of the data, the processing is not legal, but you refuse the deletion and we no longer need the data, but you require it for the assertion, exertion or defence of legal claims or you have objected to the processing in accordance with Article 21 GDPR,
– to the transmission of personal data in machine-readable and more common forms to you or another person in accordance with Article 20 GDPR,
– to revoke your once given consent at any time in accordance with Article 7 (3) GDPR
– to appeal under Article 77 of the GDPR to a supervisory authority,
– to object in accordance with Article 21 GDPR, if we have processed your personal data on the basis of legitimate interests in accordance with Article 6 (1) sentence 1e or f GDPR, if there are special reasons for this or if the objection is against direct mail

Cancellation or rights of appeal can be asserted by sending an e-mail to info@held.de or the data protection officer at stephan.thomae@menzundpartner.de.